About the Role
Team Global Express (TGE) is seeking a highly motivated Strategic Account Manager to join our vibrant sales team in Sydney. You can be based anywhere close to the City or North-West, with the role focusing on achieving revenue growth and meeting sales targets. You will be dedicated to managing one of our blue chip strategic customers.
The primary goal is to increase TGE’s profile, maximize share of wallet, and build customer loyalty to ensure retention and growth. Reporting directly to the General Manager Grocery and Wholesale you will also be responsible for developing, expanding, and strengthening long-term relationships within your portfolio to drive business retention and expansion.
This role requires someone with extensive experience, strong drive, passion, organization, and a solutions-focused mindset.
Primary Duties & Responsibilities
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Develop, implement, and review the customer’s growth and sales strategy.
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Build and maintain executive-level relationships within the customer, extending beyond operational/procurement.
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Drive sustainable growth by expanding current services and identifying cross-sell opportunities across business units.
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Actively identify strategic imperatives and opportunities for new business development.
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Maintain accurate sales and revenue forecasts, ensuring that all opportunities are tracked, reviewed, and progressed within target timeframes in the CRM system.
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Champion the customer’s needs internally at both executive and operational levels, identifying and developing innovative solutions to address their challenges.
About You
With a passion for sales, you thrive in selling complex B2B solutions to large customers, including managing long lead-time sales. You are driven by process and contract management and have a background in solution development. Your analytical skills allow you to interpret data and create strong, detailed solutions. You bring in-depth experience in supply chain and enjoy building relationships. Your strong sales and influencing abilities, along with your capacity to communicate and network with stakeholders at all levels, will be key to your success in this role.
Qualifications & Experience:
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Extensive experience in large account management.
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Proven experience in creating and delivering sales proposals and presentations.
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Strong relationship-building skills, particularly with C-suite executives.
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Experience in responding to tenders and negotiating contracts.
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Proven ability to develop strategies for customer retention and growth.
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Strong track record of meeting and exceeding sales targets.
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Commercial acumen, including experience in customer and opportunity planning, as well as revenue forecasting.
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Knowledge of key market segments and thought leadership in your industry.
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Understanding of sales techniques, aligning sales strategy with buyer behaviour, account planning, portfolio management, and reporting.
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Knowledge of solutions, products, services, new technologies, and trends in digital ecommerce.
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Collaborative, evidence-based decision maker with strong interpersonal skills and openness to feedback.
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High-level communication skills, both written and verbal.
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Intermediate proficiency in MS Office Suite (you will be responsible for analytical reporting and presenting monthly/quarterly stats).
Desirable Experience:
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Experience working with rail, e-commerce, or grocery/supermarket sectors is highly desirable.
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Previous experience managing large retail accounts, particularly in the grocery sector, is an advantage.
In this role, you will be managing a very prestigious account, so expertise in that sector is a plus. We are looking for someone who has a proven ability to drive growth and nurture long-term relationships with a key customer.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
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Competitive salary above industry standards
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Upskilling, training, mentoring and more to support your career development journey
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Fun and practical employee perks and discounts
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Flexible work, including work from home
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Inclusive parental leave policy that supports all parents & carers
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Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
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When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
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During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
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TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
