At Team Global Express (TGE), we don’t just move freight - we move markets. As Australia’s largest intermodal logistics provider, we’re transforming the way organisations think about their supply chains. Powered by a national network, elite talent, and data-driven innovation, our mission is clear: to create smarter, faster, and more resilient delivery solutions for the modern world.
We’re now seeking a Strategic Account Manager to lead and scale relationships with our most critical national and global clients - think portfolios generating $10M+ in annual revenue. If you're driven by commercial influence, strategic impact, and C-suite engagement, this role is your next big play.
What You’ll Lead
- Take ownership of a high-impact, high-value portfolio - including national brands and global enterprises with multiple subsidiaries.
- Build deep relationships with C-level decision makers, procurement boards, and contract governance teams.
- Partner with solutions architects, pricing analysts, and operational leads to co-design end-to-end transport strategies that reduce delivery times, lower costs, and drive service differentiation.
- Identify and execute cross-sell and upsell pathways - turning a $10M customer into a $15M powerhouse.
- Lead and present quarterly strategic reviews backed by data on revenue, SLA performance, volume trends, and satisfaction metrics.
The Impact You’ll Make
- Lift portfolio revenue by $1M – $2M annually through growth initiatives and retention
- Reduce churn risk by 30% through proactive engagement and value engineering
- Influence complex contract negotiations with board-level stakeholders
- Own a 95% forecast accuracy rate across all active and pipeline opportunities
- Be the strategic anchor behind some of Australia’s most visible freight and logistics deals
You Bring
- 7+ years’ experience in enterprise account management, solution selling, or strategic sales within logistics, SaaS, utilities, or a B2B service context
- Proven track record managing multi-million-dollar portfolios and navigating long, complex sales cycles
- Advanced commercial acumen with a strong grasp of pricing strategy, bid leadership, and margin protection
- Confident with CRM platforms (e.g., Salesforce) and skilled in using BI dashboards to uncover actionable insights
- A consultative, client-first mindset - able to translate a customer's future vision into a tailored logistics partnership
What You’ll Be Known For
Being the cornerstone across contract, delivery, solutions, and executive teams
Turning challenges into commercial opportunities that elevate TGE’s value proposition
Championing best-in-class account planning and customer lifecycle strategy
Having a seat at the table - representing your portfolio at board-level steering committees and internal executive forums
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
