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Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. .
The Role
The Sales Strategy team within Revenue Operations and Strategy is building the data-driven programs and technology to increase team efficiency and effectiveness and improve the experience of businesses that use Square's ecosystem of products. We are a team of GTM Technical Program Managers who work closely with Sales leadership, Engineering, Marketing, 3rd Party Data, and Product to lead programs around company-wide priorities.
As a Lead Generation Program Manager on the Rev Ops & Strategy team, you will define and manage complex programs that will drive the organization forward. This role is specifically focused on driving top of funnel, lead generation, and go to market initiatives for the APAC region.
You will identify opportunities, align across cross-functional stakeholders, pursue solutions while assessing trade-offs, and ensure the execution of programs to boost Square's growth. Ideal team members have technical foundations, can manage stakeholders, can develop and drive program execution. You will report to a Technical Program Management Lead.
You Will
- Work with Sales leaders to understand lead generation and go to market opportunities, create workback plans to solve these challenges, and implement those plans
- Test and experiment with local data vendors to source and route the highest quality records possible to the team
- Improve internal processes and operational bottlenecks
- Deeply engage with our APAC Sales teams, embody their day-to-day operational challenges
- Make sense of ambiguous problems, align on business strategy, define requirements, curate stakeholders, and drive the execution towards a concerted goal
- Work closely with business leaders and technical partners to translate business goals to technical requirements
- Build relationships with teams within Sales and our closest stakeholders within Engineering, Marketing, and Product
- Develop and iterate end-to-end solutions and ensure on-time delivery that meets defined business goals and requirements
You Have
- 5+ years of experience in a program management, product management and/or strategy & operations role
- Experience documenting cross-functional business and technical requirements (e.g. Product Request Docs, Business Requirement Docs)
- Experience working with technical teams (engineering and product) to build and deliver end-to-end programs with technical knowledge of the underlying platforms and technologies
- Experience segmenting and prioritizing large multi-quarter projects into pilots and future iterations
Nice to Have:
- Experience working with 3rd Party Data Providers, ideally APAC/Australia specific
- Experience building out and executing on GTM frameworks and initiatives
- Experience optimizing lead generation for a Sales organization
- Experience with Salesforce, Looker (Data-visualization equivalent) and Snowflake (SQL equivalent)
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, and TIDAL, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
