Strategy Manager (SaaS)

So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022-2025.

We saw significant growth in 2025 and that's not about to change. We are on track to break records in 2026, scaling at pace, making this the perfect time to join CreditorWatch.

✅ Empower Australian businesses to trade confidently with their customers.

🏆 We aim to be number one in our industry by delivering unique data insights and innovative products.

We’re seeking a Strategy Manager to join our newly created Strategy function.

In this role, you will play a crucial role in shaping and executing the company's strategic vision. You will work collaboratively with the Senior Leadership Team (SLT) to analyse market trends, identify growth opportunities, support product planning and develop actionable plans.

This role is ideal for a strategic thinker with a strong background in strategy formulation and technology.

You'll report directly to the Chief Strategy Officer (CSO) in this role. Please note, it's a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office.

Some of your responsibilities include and are not limited to:

Strategic Planning:

• Collaborate with the Chief Strategy Officer and broader SLT to develop and refine the company's overall strategic plan, owning the process from end-to-end including check-ins, developing key strategic artefacts updating key documents and providing regular updates.
• Conduct market research, competitive analysis and trend assessments to inform strategic decision-making.
• Drive cross-functional initiatives to achieve organisational goals.
• Translate insights into actionable strategies to drive business growth.

Executive Support:

• Provide timely, decision-ready analysis to the CSO and CEO in support of growth, prioritisation and capital allocation decisions.
• Prepare briefs, presentations, and reports for executive meetings, including board meetings and SLT strategy offsites in a clear and compelling manner.

Business Analysis:

• Evaluate and assess key business metrics and performance indicators.
• Identify areas for improvement and work with stakeholders to implement strategic solutions.
• Analyse financial data to support strategic initiatives and business development.

Opportunity Assessment:

• Conduct feasibility studies and risk assessments for proposed initiatives, including clear investment requirements and ROI.
• Provide recommendations based on thorough analysis and strategic considerations.
• Frame trade-offs clearly, including downside risks and opportunity cost.

Cross-Functional Collaboration:

• Work closely with all departments to align strategies and ensure seamless execution.
• Facilitate strategic discussions and workshops to gather input from various stakeholders.
• Foster a collaborative environment to drive cross-functional initiatives.

Performance Monitoring:

• Establish key performance indicators (KPIs) and develop systems to monitor and report on strategic initiatives working closely with the finance team and the FP&A function.
• Track and analyse industry trends, competitor activities, and market dynamics.

• Bachelor's degree in Business, Technology, or a related field; MBA is a plus.
• Minimum 3-4 years experience in management consulting, preferably within the technology sector.
• Strong analytical skills and ability to translate data into actionable insights.
• Excellent communication and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Practical experience using AI tools to accelerate research, synthesis, and executive-ready outputs.
• Solid financial modelling and presentation skills creating Excel models that lead to great decisions.

🏃🏽‍♀️ Keep Active – All employees get a Fitness First Platinum gym membership.

☕️ Daily Fuel – Barista-made coffee, breakfast, snacks, lunches and drinks on us – we got you!

📲 Phone Credits - We pay you $50 per month to put towards your plans - how good.

❤️‍🩹 Wellness Days – Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work.

💆🏽‍♂️ Monthly Massages – We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.

💰 Bonus Shares – We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.

🤩 Fun Activities – We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah… we own a boat) – these monthly team building activities will keep you feeling valued and connected.

👩🏻‍⚖️ Legal Services – Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

⚡️ The 1%’ers add up – Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.

👊🏼 We are dependable and trustworthy – Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.

📈 We are committed to growth – Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.

🫶🏾 Our people make the difference – Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.

Recruitment Process – We like to keep it simple!

1. Phone Screening – A deep dive into the company, role and experience required, including a thorough review of your match to the role – let’s get to know each other and ensure the opportunity is a match!
2. Hiring Manager Meeting – This is an opportunity to showcase why your background and skill set aligns to the role and ask questions – be as curious as you want!
3. Functional Meeting – Here you’ll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situations.
4. Values Meeting – We’d love to hear why CreditorWatch and see how you’d fit into our world.

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations.

We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.