Sustainability Specialist - Programs

Job Summary

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

Focus of the role?

As part of Sustainability, External Affairs, Legal, Risk & Compliance, your role will be to help Telstra fulfil its purpose responsibly and sustainably, engage with our external stakeholders to support the business and uphold our reputation.

What You’ll Do

As a Sustainability Specialist – programs at Telstra, you'll play a pivotal role in delivering and improving the company's Sustainability initiatives, particularly focusing on the Digital Inclusion strategy. Your responsibilities encompass executing program and improvement efforts, managing external partnerships and contracts, collaborating with internal teams to advance digital inclusion and accessibility, supporting reporting on sustainability and compliance, contributing to communications and storytelling around Telstra’s sustainability journey, and developing programs to embed compliance and maturity within the business.

Key Responsibilities

• Manage the relationship between program delivery partners and Telstra for its Digital Inclusion Program and Accessibility and Inclusion Action Plan
• Project manage Digital Inclusion program deliverables with delivery partners
• Support contract negotiations and contract management with delivery partners
• Support the broader Social Responsibility team to deliver on its objectives
• Engage with business stakeholders and cooperate closely with peers to deliver digital inclusion targets
• Oversee the collection of data in relation to the programs and help to convert data into actionable business insights, including the impact the programs are delivering
• Identify continuous improvement of programs and systems to improve efficiency, streamline reporting and improve accuracy
• Support development of the digital assets for the Sustainability team
• Be aware of trends in industry, identify emerging risks and opportunities related to digital inclusion.
• Help to tell Telstra’s Sustainability story both within and external to Telstra
• Contribute to the preparation of internal reporting requirements, including working across Telstra to collect and report on data
• Contribute to Telstra’s Sustainability reporting suite
• Contribute to social inputs to customer tenders and queries on supplier engagement
• Support other social program deliverables and activities as directed.

About You

You will need to bring these skills and experience to be successful in the role:

• Minimum bachelor’s degree in arts, law, (social) science, business, or engineering
• Strong stakeholder engagement skills/ experience
• Critical thinker and able to analyse data
• Excellent ability to influence to achieve a result, and attention to detail
• Demonstrate high degree of self-drive and able to work well both alone with high autonomy and as part of the team.
• Familiarity with broader digital inclusion, social impact and other social responsibility programs
• Experience working on program implementation to deliver customer and business outcomes.
• Experience in operational areas, with a focus on reporting or project delivery.
• Proven communication skills with the ability to write and communicate across a range of formats and audiences.
• Commercial acumen, understanding business imperatives and drivers, and the ability to develop compelling opportunities as a commercial lever.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment.