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Signify

Systems and Services Head - Pacific

Reposted 5 Days Ago
Be an Early Applicant
In-Office
2 Locations
Mid level
In-Office
2 Locations
Mid level
Oversee pre-sales and post-sales processes, manage project delivery, lead teams, and ensure system design and quality in the Pacific region.
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About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

This role has end-to-end responsibility across the Pacific region (Australia, New Zealand, and Pacific Islands), with an equal focus on pre-sales leadership and post-sales delivery.

Pre-Sales

  • Lead and manage a team of Proposal Managers, Estimators, and Systems Architects to deliver high-quality, competitive tenders.
  • Ensure all commercial, technical, and compliance requirements are defined, validated, and aligned to scope, cost, and delivery capability.
  • Provide technical leadership during sales engagements, customer presentations, and proposal development.
  • Review, validate, and approve system architectures, control designs, and cost-aligned technical solutions.

Post-Sales

  • Lead the Project Management Team and Commissioning Engineers, ensuring consistent, on-time, and on-budget delivery across the region.
  • Oversee detailed system design, testing, mock-ups, and commissioning (remote and on-site) to ensure system performance and integration.
  • Manage external commissioning partners, providing technical direction, validating quality, and ensuring adherence to Signify standards.
  • Ensure completion of commissioning, as-built, and system turnover documentation, and lead smooth handover to Customer Satisfaction (CSAT).

Across the Full Lifecycle

  • Maintain accountability for system quality, cost control, and performance against budget.
  • Collaborate closely with sales, architecture, and delivery stakeholders to support quotes, variations, and upgrades.
  • Prepare and deliver customer training, user instructions, and operational manuals to support successful handover and ongoing operation.
  • Provide post-project technical feedback to Architecture and Systems & Services teams to drive continuous improvement of standards and building blocks.

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related technical discipline.
  • 3–5+ years’ experience in system design, commissioning, and technical delivery within sales or service environments, including integrated control systems and coordination of external commissioning partners.
  • Demonstrated capability to validate delivered solutions, ensuring all system building blocks operate to specification.
  • Proven people leadership experience, with responsibility for managing and developing technical or project delivery teams.
  • Experience leading delivery of large, complex projects, with accountability for quality, cost control, and system performance against budget.
  • Relevant professional certifications in system engineering, control systems, or project management (e.g. PMP, Certified Systems Engineer).

Applicants must hold full, valid working rights in Australia or New Zealand to be considered for this position.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.

 

Top Skills

Control Systems
Electrical Engineering
Project Management

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