Systems Engineer, Trust Engineering

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Eastern Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.
Your future team
As a member of our team, you will report to Trust Systems Engineering manager. You will build and operate platforms to guarantee availability, performance and stability of Atlassian's security tools and services. You will also lead our team's security project milestones to improve our security posture.
You are someone who has a collaborative spirit, aspires to deliver outstanding customer service, and enjoys learning and bringing new ideas to the table for consideration.
If you are an experienced systems engineer interested in developing your cybersecurity expertise, this role is a rare opportunity to do just that!
In this role, you will:

• Architect deployment of platforms to enhance availability, performance and stability of both custom-built and third-party security platforms, and automating away repetitive work
• Manage relationship with third-party cybersecurity vendors and act as a platform owner to ensure they are fit-for-purpose and meeting our goals
• Work on non-production and production environments: monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement, and platform automation
• Respond to internal support requests, pages and alerts to investigate issues in our services to challenge your technical abilities
• Participate in paid 24x7 on-call rotation to support our platforms
• Partner with internal stakeholders and cross-functional teams to accomplish Trust and Security initiatives and objectives through deployment of custom and third-party tools

On your first day, we will expect you to have:

• 2+ years of experience in Systems Administration with hands-on experience administering and management of *nix systems
• 1+ year of administering Jira Software or Jira Service Management
• 1+ year of experience building, automating, and maintaining cloud infrastructure in AWS using EC2, RDS/Aurora, IAM, S3, VPC or other cloud providers' equivalent services
• Respond to alerts, incidents, and requests for production services serving 100+ users
• Build and maintain continuous integration and delivery pipelines (e.g. Bitbucket Pipelines, Bamboo, Argo Workflows, GitHub Actions)
• Knowledge of how to deploy and manage Infrastructure as Code on AWS and how to use configuration management tools (e.g. Terraform, Ansible, Packer)
• Instrument monitoring metrics and statistics for production systems
• Experience managing 3rd party software systems that require vendor engagement

It would be awesome, but not required if you have:

• Experience with administration of Jira Assets and Analytics
• Hands-on experience as a Jira Administrator
• Experience building automation and reusable golden configuration/builds/images other teams can benefit from
• Experience in project management, application design and integration, and cloud computing
• Hands-on experience with logging and metrics observability suites (e.g. Splunk Observability/SignalFX, Datadog, ELK)
• Experience using data and metrics to evaluate new technologies and technical directions. Familiarity with analytics platforms, such as Databricks or AWS EMR, would be a plus
• Familiarity with third-party cybersecurity solutions would be a huge bonus, specifically Tenable Nessus, Stamus Suricata IDS, Tines, CrowdStrike Falcon, BURP Enterprise, Snyk, Fleet, OSQuery, Lacework, or similar.