Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
The Opportunity
Cochlear has an opportunity for a Systems Specialist (Technical Writer) based in our (Sydney -Macquarie) office. In this role, the successful Systems Specialist will create and manage documentation for manufacturing and new product introductions, update parts configurations, and also create and facilitate changes to keep things moving within Manufacturing.
Responsibilities include:
- Create and edit documents for Manufacturing and Process Engineering.
- Configure and manage parts and BOM structures for Cochlear products.
- Start and manage end-to-end change process for updates to documentation or parts.
- Deliver Day to day tasks within established procedures and processes.
- Accountable to specific deliverables against targets within the area of expertise.
- Use judgement and interpretation over the short-term to solve problems, despite established techniques, procedures & processes.
- Develop trusted relationships with internal stakeholders.
- Communicate clearly and simply technical data to stakeholders.
- Solve problems through analysis based on technical knowledge; some problems may require additional thinking/interpretation based on technical knowledge.
- Support SC&OE team to meet business objectives.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential:
- Bachelor’s degree or equivalent with 1-4 years' experience.
- Proficient with spoken and written English.
- Experience using Word, Excel, and Visio, and following template requirements for technical documentation.
- Ability to complete tasks independently with general supervision.
- Quick learner with logical mindset.
- Experience using style guides.
- Excellent attention to detail, and good prioritization skills.
Highly regarded:
- Proven experience in Technical writing and documentation.
- PLM Part Configuration experience essential, Windchill preferred.
- Change experience and basic understanding of change process, triggers, and cycle preferred.
- Previous experience in regulated manufacturing industry will be ideal.
What makes this opportunity unique?
Our Process Engineering Services Team is focal point across all of our manufacturing, new product and supporting teams and the successful candidate will gain experience within our overall manufacturing organisational chain.
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
