Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.
How you will contribute
When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Operational excellence and a customer service focus
- Data processing, computer applications or call center applications
- Communicating and interpersonal skills, taking initiative
- Analysis
- Accuracy and organizational skills
Report to: Talent Acquisition Coordinator Lead, SEA
Working time: 9:00 - 18:00, Monday - Friday
Working location: Hung Yen Plant. (Hybrid work, shuttle bus provided)
Main responsibilities:
- Expected to work on the offer analysis for our internal movement (lateral movement/promotion) via job requisition.
- Monitors and will report the updates about pre-employment requirements.
- Supports the onboarding process for both non-core and core employees nationwide.
- Stakeholder management for both HR and hiring teams.
Job requirements:
- Bachelor's degree in BA or relevant majors.
- Attention to detail and customer service focus.
- Good communication skills both verbal & written in English and Vietnamese.
- Proven stakeholder management skill.
Number of Openings Available
1
No Relocation support available
Business Unit Summary
Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
