Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
Cochlear is seeking a Technical Business Analyst with experience in Salesforce Health Cloud CRM and Auth0/identity management to join one of our autonomous squads. The Technical Business Analyst will be responsible for managing systems that support the account lifecycle, patient identity, and the digital recipient experience at Cochlear.
Some of the responsibilities include
- Bridging technical and business teams to gather, analyse and document system requirements and translate them into functional specifications.
- Facilitating squad ceremonies such as; Backlog Grooming, Refinement and Stand Up to ensure solutions align with business goals and technical feasibility.
- Supporting testing, implementation and change management by validating solutions and ensuring smooth delivery across our Project Delivery Framework.
- Analysing existing systems and data flows to identify gaps, inefficiencies, and improvement opportunities.
- Monitoring project deliverables and timelines, raising risks and dependencies early to avoid delivery delays.
Essential skills
- 5 years experience as a Technical Business analyst
- Strong understanding of Agile and Waterfall frameworks
- Excellent communication skills
- Ability to work proactively in an autonomous squad
- Experience in Salesforce CRM and Auth0/identity will be highly regarded
For more information please contact Ralph on [email protected]
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
