Technical Business Analyst

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

We are seeking a Technical Business Analyst to support major digital platform and integration initiatives within a large enterprise environment. This role works across cloud‑based systems and customer‑facing applications, helping teams understand requirements, technical impacts, and cross‑platform dependencies. You will work with architecture, engineering, and delivery teams to interpret how systems connect, how data moves through integrations, and what is required to enable successful feature delivery.

The position requires a strong technical mindset with the ability to think at an architectural level – understanding integration patterns, system interactions, and solution dependencies. You will contribute to the definition of technical and functional requirements, support iterative delivery in an Agile environment, and help ensure the team has clarity on what needs to be built and how it fits within the broader digital ecosystem. This role suits someone who enjoys operating in complex environments and excels at communicating technical concepts clearly to diverse stakeholders.

• Strong technical BA experience with the ability to understand system interactions, integration patterns, and architectural concepts
• Experience working across multi‑system or cloud‑based environments (AWS, Azure, GCP, or similar)
• Ability to support feature definition, backlog refinement, and iterative delivery within Agile/Scrum teams
• Experience working across digital platforms or customer-facing applications
• Ability to contribute to technical and functional documentation that supports architecture and engineering teams
• Strong communication and stakeholder engagement skills, especially when discussing technical concepts
• Experience using Agile tooling (e.g. JIRA, Confluence) to support delivery
• Nice to have - exposure to digital identity, authentication, or similar domains; broader end-to-end BA lifecycle experience

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks