Join a global healthcare leader and play a hands-on role in supporting life-changing technology.
At Stryker, we’re driven to make healthcare better. As one of the world’s leading medical technology companies, we help improve patient outcomes with cutting-edge equipment and dedicated service. If you’re detail-oriented, solutions-focused, and love supporting both people and processes—this is the opportunity for you.
As a fixed term Technical Customer Support Representative, you’ll provide critical behind-the-scenes support for our sales team and hospital partners. Your focus will be on email-based communication and logistics—ensuring our medical equipment is set up, tracked, and maintained for hospital demos and trials. You’ll be the organiser who makes sure everything runs smoothly, on time, every time.
What You’ll DoManage email enquiries from sales reps and hospital staff around demo equipment needs
Coordinate the scheduling, delivery, and pickup of demo kits and loan equipment
Track inventory and ensure equipment is clean, functional, and available
Liaise with internal teams to resolve issues and ensure timely support
Maintain accurate records and help streamline processes
Strong written communication and attention to detail
Organised, proactive, and comfortable managing multiple requests at once
Tech-savvy with a customer-first mindset
Enjoys working behind the scenes to support a team’s success
Full Australian working rights and availability for full-time onsite work
Clear pathways for training, development, and career progression
Excellent benefits including health, insurance, and wellness perks
Paid parental leave and volunteer days
Onsite gym and supportive leadership
Be part of a collaborative, high-performing global team
How to Apply
Include a few short lines at the top of your CV answering:
“Why do you want to become a Technical Customer Support Representative at Stryker?”
If you’re ready to make a difference behind the scenes—apply now and help us deliver healthcare solutions that matter.