Technical Product Owner

• You are passionate, driven, flexible and collaborative 

• You are ready to lead a high performing, passionate bunch of engineers pushing the boundaries of software engineering

• Together we can rewrite the experience for engineers in the Bank 

Do work that matters  

CommBank is recognized as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.   

Here, you’ll get to turn your passion into reality, working with new technology on state-of-the-art projects to enable a seamless and unrivalled customer experience.  

And what you do has impact – you’re working in the automation team, enabling CBA users and engineers to efficiently run their services. You’re a big thinker, problem solver and challenge seeker. You enjoy the satisfaction of writing elegant and efficient code using leading engineering practices. 

Born curious, you’re constantly learning and are eager to share the latest tech, insights and ways of working with your team. Honing your craft is something that happens inside and outside of work and you’re a passionate and active member of the broader software engineering community. 

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in. 

The Service Management Modernisation Program (SMM) is a pivotal transformation to achieve the target state DevSecOps vision.  

In simple terms, we aim to optimise some highly manual and administrative operational work, to simplify the life of service owners and engineers who build and run these services. This role will support directly this highly visible and in-demand roadmap of modernisation and automations.  

The backlog of work is wide can range from simplifying a process, eliminate some hands-off or attestations, to completely automate the way we run our compliance around technology controls. The technologies will be around Data and analytics, UI and dashboards, automations and system integrations.  

This newly formed squad will be embedded in SRE engineering and start working together at with a new Product Manager who can balance effort and complexity across a list of improvements you will be involved with engineers in Business units to creatively solve their problems and pan points.  

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you. 

Your responsibilities will include:  

• Work closely with the central enablement teams: Engineers, Process Leads and Tech Leads (small pod of consultant will help with the tech strategy and directions), to translate product vision, strategy and roadmap into actionable tasks and be responsible for delivery outcomes

• Work with the central team and also bank wide users to capture problems into user stories and then workshop with engineers to action into solutions, and with business stakeholders to prove the business value

• Identify and manage risks, dependencies and issues for the Squad  

• Work collaboratively with engineers of other product teams and Business Stakeholders to prioritize the backlog, to identify the pain points, automation opportunities and performance bottlenecks in existing infrastructure

•  Facilitates the gathering of and ideas from the teams within CBA (outside of the central enablement team), and distils it all down to a customer backlog  

• Take accountability for the development and direction of strategic programs of work, using knowledge of platform architectures to deliver systems that are seamlessly integrated, comply with technical requirements and deliver business outcomes 

• Role model best practices and industry standards to inspire and ensure strategic practice development within teams or platform 

• Take accountability and drive a learning focused culture including mentoring and up-skilling within own and adjacent teams and technologies 

We’re interested in hearing from people who  

• Have proven experience working across end-to-end Agile projects as a Product Owner 

• Have Leadership skills to drive a squad and Have Influential and confident stakeholder management skills, this role will see you working across risk, product, digital, technology and compliance

• Are curious, life-long learners, and full of positive energy and able to Influence the future of the company’s technology estate every day

• Create a culture focussed on accelerating the adoption of new and emerging technologies

Tech Skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;  

• Ideally you come from an engineering background or you are a principal engineer who has evolved into Product management career

• Proficient with JIRA, confluence, Scrum and Agile framework and culture 

• Technical knowledge important for this role - DevOps, C/CD, system integrations. APIs and software engineering as well as ServiceNow, Operations and service management would be desirable

Working with us  

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.  

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.  

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We really love working here, and we think you will too.  

Simply apply now - this could be your next career move!