About ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 200+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the Role
Are you ready to be at the forefront of revolutionizing how people learn? As a Learning Experience Designer / Technical Writer, you’ll play a pivotal role in shaping the educational landscape of our platform. Dive deep into the realms of creativity and strategy as you craft immersive learning experiences that captivate our audience. From developing cutting-edge training programs to fostering a culture of continuous learning, your contributions will be the cornerstone of our success. Join us as we embark on a journey to empower individuals to unlock their full potential through transformative learning experiences!
What You'll Do
- Craft Engaging Learning Experiences: It’s not just about learning; it’s about creating experiences that spark excitement and curiosity. Dive into research, design, and development to ensure our learners are not just informed but inspired!
- Uncover Learning Needs: Be the detective of knowledge gaps! Through assessments and analysis, uncover where our teams and customers need a helping hand, then swoop in with tailor-made training programs.
- Culture Catalyst: This is your chance to be a culture shaper! Bring your innovative spirit to the table and help foster a culture of learning, growth, and endless possibilities.
- Strategy Maestro: Being part of the LX team, you can collaboratively develop our approach to learning. Contribute your ideas and creativity, and watch as our strategies come to life!
About You
- Bring your 2 to 5 years of experience in learning experience design and/or technical writing to the table!
- We are looking for someone who’s crafted captivating online learning experiences before and knows how to keep learners engaged
- You are a natural relationship builder and able to team up with SMEs and other departments to create learning experiences that resonate with our audience
- We are after someone who can transform complex technical concepts into digestible delights and captivate audiences with their words
- Use your data analysis skills to measure the effectiveness of our initiatives and guide our next steps
Nice to Have:
- Experience working with technical teams / software development squads to produce learning materials
- Familiar with topic-based authoring and / in-app guidance
- Tools like Madcap Flare, Gainsight, or Camtasia
- Bring your creative skills - whether that’s designing graphics or producing videos
Perks!
- You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
- 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
- Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
- Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
- 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
- Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
- Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
- Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have. - Interview with the Director of Platform Education
You'll get to meet with the Director of Platform Education to learn more about the role & ROLLER whilst also talking through your experience in more detail. - Candidate Activity and Presentation
You’ll get the opportunity to showcase the way you like to work and present to our team how you like to structure learning experiences! - Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for! - Offer
If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!
Top Skills
ROLLER Sydney, New South Wales, AUS Office
161 Castlereagh St, Level 27, Sydney, New South Wales, Australia, 2000
