Job Summary
The role provides leadership and direction to evolution of the Email platform. It involves ensuring alignment with Telstra’s strategic goals as well as Product requirements. It also entails making technology assessment and strategic investment recommendations based future trends. This role will be pivotal in the successful delivery of enhanced Email products.Job DescriptionThe Opportunity
This is a rare opportunity to own the architectural roadmap of Telstra’s Email platform, critical to customer connectivity and satisfaction. You'll be collaborating across technical and strategic teams to deliver scalable, resilient, and future-ready infrastructure. Whether it's integrating new technologies, shaping vendor relationships, or driving platform excellence, you'll be at the centre of Telstra’s technology innovation.
What You Will Do
Design and lead deployment of complex email systems and network technologies
Translate customer and regulatory requirements into scalable and cost-effective solutions
Drive the automation, orchestration, and integration of Telstra’s email platforms
Evaluate vendor capabilities and contribute to strategic selection and delivery alignment
Develop platform-specific roadmaps that anticipate future business needs and technology trends
Maintain lifecycle documentation, architecture governance, and platform transition plans
Provide platform support aligned to Telstra's DevOps principles and operational standards
Collaborate with engineering teams and represent Telstra in industry forums
Key Responsibilities
Lead technical strategy for Bigpond platform evolution
Ensure architectural solutions are scalable, reusable, and aligned to CTO&I roadmaps
Influence Telstra’s technology blueprints and vendor roadmaps
Provide expert guidance on key architectural KPIs and end-user experience goals
Support product groups to develop high-performing email services
Manage end-of-life transitions and implement platform migrations where required
Foster cross-functional partnerships and external stakeholder alignment
About You
You are a highly skilled network and email systems specialist with a passion for architecting critical infrastructure. You’ve worked with large-scale platforms and thrive in roles where technical leadership meets strategic execution.
Essential Qualifications and Experience
10+ years in the hosting, email application or IP Networking domains
Bachelor's Or Master's degree in engineering (Telecommunications/Computer/Electronic) or Computer Science
Experience with top-tier telecommunications operators or major integrators
Strong understanding and appreciation of application engineering on high availability platforms
Experience in POP, IMAP, SMTP and DAV protocols
Understanding of RFC standards 5321, 5322
Hardware: Cisco, Dell; Storage: NetApp; OS: Centos, Red Hat, Ubuntu, XCP; Applications: email vendor applications or equivalent
Experience supporting live production networks and working with APIs
Top Skills
Telstra Sydney, New South Wales, AUS Office
400 George St, Sydney, NSW, Australia
