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Volga Partners

User Experience Study Tester - OKX Crypto Exchange (AUS)

Posted 8 Days Ago
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Remote
Hiring Remotely in Australia
Entry level
Remote
Hiring Remotely in Australia
Entry level
Conduct guided usability research on OKX and competitor cryptocurrency apps. Test account registration, identity verification, deposits, and initial crypto purchases while narrating experiences through screen and audio recordings. Submit written usability feedback, follow strict task sequences, and attend a weekly one-hour debrief call. Participants must be new to the tested apps and have required identification, payment methods, devices, English narration skills, and a quiet recording environment.
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Freelance · Task-Based · RemoteAbout Us

Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, working with top technology giants and multinational corporations. Beyond AI, we deliver IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets.

Role Overview

We are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app.

You’ll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone.

What You’ll Do
  • Register a new account on OKX and competitor apps
  • Complete identity verification (ID scan & selfie)
  • Deposit funds (fully reimbursed)
  • Make an initial crypto purchase
  • Narrate your thoughts aloud while recording your screen and audio
  • Submit recordings and written feedback questionnaires
  • Attend a weekly 1-hour debrief call (Fridays)
Who We’re Looking For
  • New users (must NOT have used OKX or competitor apps before)
  • Valid government ID (passport, driver’s license)
  • Address Verification: Bank statement / tax statement / tenancy agreement / insurance statement / utility bill 
  • Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option)
  • Able to narrate in English
  • Access to both Android and iOS devices
  • Ability to record screen with clear audio in a quiet, private space
Quality Expectations
  • Thoughtful, natural-paced participation (no rushing)
  • Clear, specific narration and written feedback
  • Ratings consistent with explanations provided
  • Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase)
Compensation
  • Australia: $20–$25 PER 1-HOUR SESSION
  • Full payment for work meeting project standards
  • Higher tier rates available for consistently strong quality
Schedule
  • Weekly debrief call: Fridays, 4:00 PM SGT / 1:30 PM IST / 1:00 PM PKT
  • Duration: 1 hour
  • Testers notified one week in advance

This is a great opportunity to contribute to a global research project, sharpen your testing skills, and earn competitive pay while working remotely.


Requirements
  • UX/Testing Experience: Experience in UX Testing, Usability Testing, QA, Software Testing, or Product Testing.
  • UX Knowledge: Basic understanding of UX Research, UX Design, and usability testing.

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