The Engagement Manager is a leader, project manager, and mentor who thrives on client, company, and team accomplishment. This person will be hands-on with the development of key project deliverables such as: charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project’s success and profitability.
Key Responsibilities:
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Become an expert in Workday's Implementation Methodology and use it on all engagements.
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Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials.
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Ensure projects are properly planned and staffed.
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Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
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Be an advisor to the Client and Cognizant team by contributing to and providing active support in developing solutions
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Ensure the project is delivered within the budget outlined in the SOW.
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Work with Workday Delivery Assurance to ensure compliance with agreed to checkpoints.
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Assist in the transition of the client from professional services to product support.
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Ensure the client can serve as a reference upon completing their implementation.
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Lead the Cognizant and Client teams through the Software Development lifecycle process from Initiation and planning to deployment and handover to post production support
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Ensure Project Communications are timely and consistent
Skills and Requirements:
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Bachelor’s degree in Business Management, Business Information Systems, or related field
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Previous Workday experience strongly preferred, but not required.
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Knowledge of Internet technology and Enterprise Resource Planning.
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A practitioner background in HR, Finance, or Payroll.
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PMP a plus.
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Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.