Top Customer Success & Experience Jobs in Sydney, NSW

Reposted 6 Days AgoSaved
Hybrid
Sydney, New South Wales, AUS
Senior level
Senior level
Fintech • Payments • Software • Financial Services
Own post-sales technical partnerships with enterprise merchants across Afterpay and Cash App. Identify growth opportunities, improve integration health, troubleshoot web and POS integrations using HTML, CSS, and JavaScript, and drive product adoption. Partner cross-functionally on feature requests, incident response, monitoring, documentation, merchant reviews, and commercial outcomes. Use data, AI tools, and monitoring platforms to proactively detect issues and improve portfolio performance.
Top Skills: Ai ToolsAPIsCSSDatadogE-Commerce PlatformsHTMLJavaScriptPos PlatformsSQLSumo Logic
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