Top Customer Success & Experience Jobs in Sydney, NSW

As a Senior Technical Support Engineer, you'll support developers using Cloudflare products by troubleshooting issues, guiding best practices, and improving support processes. You'll work closely with engineering and product teams to enhance customer experiences and documentation.

Manage customer relationships in a post-sale context for Cloudflare's Enterprise clients, ensuring satisfaction and retention while advocating for customer needs with internal teams.

The Senior Technical Account Manager provides post-sales support for Enterprise customers, ensuring customer satisfaction through technical guidance and troubleshooting, while collaborating with internal teams and advocating for customer needs.

Provide premium technical support to Korean customers, resolving inquiries related to networking, security, and Cloudflare services while collaborating with teams to enhance user experience.

Provide premium technical support to Vietnamese-speaking customers, troubleshoot issues, create documentation, and collaborate with internal teams. Requires expertise in networking, security, and relevant technologies.

Provide advanced technical support for enterprise customers using Cloudflare's Zero Trust platform, troubleshoot security issues, and assist with integrations.

The Resident Consultant at Cloudflare serves as a senior technical advisor for key enterprise customers, leading architectural discussions and providing strategic guidance while collaborating across teams to enhance customer success through Cloudflare's solutions.

The role focuses on leading a technical support team for developer platforms, ensuring operational excellence, and elevating technical support standards at Cloudflare.

Provide premium technical support for CDN services, resolve complex issues, and create documentation for customers while collaborating with engineering teams.