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Top Customer Success & Experience Jobs in Sydney, NSW
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
Lead and scale APAC Customer Success to drive retention, adoption, and expansion. Define regional CS strategy, KPIs (NRR, GRR, CSAT), leverage analytics and health scoring to reduce churn, manage escalations, partner cross-functionally, forecast budget/headcount, and mentor a team of Customer Success Managers to deliver measurable customer outcomes.
Top Skills:
Imanage DriveImanage Insight+Imanage TrackerImanage WorkSalesforce
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