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Top Customer Success & Experience Jobs in Sydney, NSW
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
Lead APAC Customer Success to drive retention, adoption, and advocacy. Build and scale a regional CS team, define processes and KPIs (NRR, GRR, CSAT), use analytics and health scoring to reduce churn, manage escalations, partner with Sales/PS/Product, oversee budget and forecasting, and mentor Customer Success Managers to deliver measurable customer value.
Top Skills:
Imanage DriveImanage Insight+Imanage TrackerImanage WorkSalesforce
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