As a Customer Success Associate at Braze, you will assist clients in realizing value from their investment, develop product expertise, manage client strategies, and collaborate with teams to achieve renewals and retention goals.

As a Customer Success Manager, you'll drive client renewals, provide strategic guidance, and advocate for customers while managing key accounts and ensuring alignment with the broader team.

The Senior AI Success Manager will ensure customer success with the Braze product, collaborate across teams for renewals and upsells, and conduct analyses to showcase product value.