Top Customer Success & Experience Jobs in Sydney, NSW

Lead and mentor Technical Escalation Engineers, ensuring project success and enhancing customer experience. Collaborate with leadership to implement operational improvements and drive cross-functional alignment. Focus on strategy, coaching, and refining escalation workflows.

The Customer Success Manager will build relationships with customers, manage product adoption, drive upselling, and ensure customers maximize usage of Datadog's solutions.

As a Customer Success Associate, you will manage customer relationships, ensure successful product adoption, and identify growth opportunities for a high volume of accounts.

As a Technical Support Engineer 2, you will engage with customers to resolve technical issues, educate them on the platform, and participate in product feedback discussions while specializing in specific Datadog products.

The Technical Support Engineer 1 will engage with customers to resolve technical issues, educate clients about Datadog's platform, and participate in product development discussions based on client feedback.

Manage a team of Technical Support Engineers, oversee performance and training, improve processes, and handle high-priority escalations.