Lead post-sales adoption and success for strategic enterprise accounts, partner with C-level executives, align ServiceNow solutions to customer goals, mitigate risks, drive KPIs (adoption, renewals, satisfaction), and build scalable, repeatable processes to realize business value and expansion.

Lead a portfolio of mid-market to enterprise customers to drive adoption and expansion of the Moveworks AI Assistant on the ServiceNow platform. Act as trusted advisor to executives, translate business needs into integrated AI-workflow solutions, track success metrics, mitigate risks, and support renewals and expansions while influencing product roadmap.