Top Customer Service Jobs in Sydney

The Senior Enterprise Support role involves leading a customer support team focused on providing exceptional service to Enterprise Admins. Responsibilities include managing support tickets, fostering collaboration across teams, driving operational effectiveness, and enhancing customer experience. The role requires strong technical knowledge in areas like SSO and data visualization, alongside mentoring team members and maintaining alignment with business objectives.

The Customer Support Specialist will develop expertise in Klaviyo's platform to deliver exceptional customer support through email and live chat. Responsibilities include troubleshooting, resolving issues, engaging creatively with customers, and documenting solutions. A strong communicator who thrives in a collaborative environment is desired.

As a Customer Support Specialist, you will communicate with clients to ensure they utilize the Connecteam app effectively, helping them troubleshoot issues and enhance customer satisfaction. You'll manage incoming tickets, provide feedback to the Customer Success team, and educate clients on best practices tailored to their business needs.

ModSquad is seeking Mod Contractors for Tier 1 Customer Support roles, focusing on ticket and email support. This role involves assisting customers, resolving their issues, and optimizing their use of client products. A user-centric approach and a passion for TV and movies are preferred. Candidates must have experience in technical support and be proficient in English.

As a Customer Experience Expert, you'll investigate and resolve customer complaints, recommend Dyson products, and support frontline teams with product knowledge. Your role focuses on ensuring customer satisfaction, high first call resolution rates, and continuous improvement in service processes.

As a Client Support Specialist, you will resolve product and software issues while providing excellent customer service. You will manage high-volume client inquiries, troubleshoot application problems, and maintain detailed records using Salesforce CRM. Your role aims to enhance the customer experience and achieve team KPIs.

As a Customer Support Specialist, you'll be the first responder for Attentive's customers, resolving technical issues and facilitating engagement with the platform. Your role is essential for ensuring customer satisfaction through exceptional communication and expertise in the platform, while also collaborating with internal teams to improve the customer experience.

The Manager of Customer Support for JAPAC is responsible for overseeing a team of Customer Support Representatives and Technical Support Engineers. The role includes ensuring high service quality, engaging in team growth through coaching, generating insights to inform strategic decisions, and supporting critical customer issues while collaborating across departments.