Top Customer Service Jobs in Sydney

The Customer Support Specialist will develop expertise in Klaviyo's platform to deliver exceptional customer support through email and live chat. Responsibilities include troubleshooting, resolving issues, engaging creatively with customers, and documenting solutions. A strong communicator who thrives in a collaborative environment is desired.

The Senior Customer Support role at Canva focuses on leading an enterprise support team for Enterprise Admins, driving engagement and operational effectiveness while collaborating with sales and success teams. Responsibilities include managing support tickets, coaching team members, and enhancing customer experience through strategic initiatives and cross-functional teamwork.

The Customer Experience Specialist will serve as the primary point of contact for customers, addressing technical issues, educating clients on using the platform, and collaborating with internal teams to improve customer satisfaction and experience.

As a Customer Experience Lead, you will design and manage user support processes at Canva, ensuring a scalable user-centric service that meets customer needs. You will analyze data, manage stakeholder relationships, and refine operational strategies to enhance user interactions with the platform.

As a Customer Support Specialist, you will communicate with clients to ensure they utilize the Connecteam app effectively, helping them troubleshoot issues and enhance customer satisfaction. You'll manage incoming tickets, provide feedback to the Customer Success team, and educate clients on best practices tailored to their business needs.

The Customer Support Specialist acts as a liaison between customers and internal teams, ensuring compliance with customer requirements through audits and data management. The role involves managing feedback, conducting operational audits, and compiling reports to improve service quality and customer satisfaction.

The Customer Success/Product Support Associate role involves providing technical support and client service for S&P Global Market Intelligence's Enterprise Solutions. Responsibilities include troubleshooting client issues, maintaining product documentation, monitoring support channels, and working with internal teams to develop solutions.

The Associate, Customer Support & Development will provide exceptional service and business support to SC Johnson’s customers and internal teams, focusing on cross-selling opportunities while actively partnering with sales and marketing. Candidates will engage with various computer systems and participate in professional development.