Top Engineering Jobs in Sydney, NSW

Provides technical support for technology partners and mutual customers using MongoDB and related systems. Responsibilities include troubleshooting application, database, storage, networking, and cloud issues; guiding solution integrations; coordinating multi-vendor escalations; onboarding partners; documenting architectures and known issues; and reducing interoperability risks. The role also develops partner knowledge bases, communicates best practices, supports releases, and becomes a technical specialist capable of handling advanced diagnostics and escalations independently.

Provide advanced technical support to major MongoDB customers, resolving complex architecture, performance, recovery, security, networking, database, and infrastructure issues. Design and troubleshoot scalable production environments involving Linux, Kubernetes, storage, and automation. Develop internal diagnostic and support tools, document solutions, deliver training, mentor peers, and collaborate with product and engineering teams on customer escalations and new MongoDB capabilities.

The Partner Solutions Architect provides technical guidance to customers and partners, ensuring successful implementation of reliable systems with MongoDB. Responsibilities include designing software solutions, engaging in pre-sales activities, and collaborating with partners to drive business growth.

Build and operate the next-generation MongoDB Cloud Storage Layer: design and ship production Rust services for multi-tenant distributed storage, diagnose performance regressions, mentor engineers, drive cross-team technical strategy, participate in on-call rotation, and contribute to roadmap and customer escalations.

Design, implement, and operate high-performance, multi-tenant cloud-native storage services. Develop production-ready Rust applications, diagnose performance regressions, lead cross-team initiatives, contribute to storage feature design, and support operational excellence including on-call duties.