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Top Operations & Support Jobs in Sydney, NSW
Artificial Intelligence • Cloud • Information Technology • Consulting
Provides remote technical support for customer infrastructure, resolving hardware and software incidents through phone and e-support. Diagnoses routers, switches, firewalls, operating systems, VMware, servers, and storage; records incidents and resolutions in ServiceNow and knowledge systems; escalates issues when needed; manages customer communication and service-level requirements while maintaining ITIL practices.
Top Skills:
FirewallsHp-UxHpe Monitoring SystemsIncident Tracking SystemsItilKnowledge Management SystemsMicrosoft Windows ServerRoutersServicenowStorage SystemsSuse LinuxSwitchesVMware
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Top Companies in Sydney, NSW Hiring Operations & Support Roles
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