Top Operations Jobs in Sydney, NSW
Manage a team of Technical Consultants to deliver technical accelerators for ServiceNow products, focusing on customer success and adoption.
This role entails leading customer training and user adoption initiatives, managing large-scale projects from pre-sales to successful delivery, ensuring quality content and delivery meet standards, and mentoring team members. It involves preparing deliverables, conducting workshops, project management, and developing training materials across various formats to facilitate customer success with the ServiceNow platform.
Senior leadership role within the Global Technical Support organization, responsible for leading teams in the Asia Pacific & Japan region. Key responsibilities include overseeing the Australia regulated market teams, Japan & Korean Language Support teams, and geography-specific support responsibilities. Focus on ensuring exceptional customer service, compliance with regulations, and driving key business metrics and objectives.
The APAC Lead Strategic Advisor at ServiceNow works with strategic customers to improve adoption, satisfaction, and long-term partnership as part of the Elevate team. Responsibilities include solution design, ecosystem orchestration, customer engagement, and being a strategic advisor and advocate. The role requires at least 15 years of experience, strong knowledge of the ServiceNow platform, enterprise customer business understanding, sales experience, and the ability to work effectively with internal and customer teams at various levels.
Top Companies in Sydney, NSW Hiring Operations Roles
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