As a Customer Success Manager at Connecteam, you'll be tasked with developing strong customer relationships to enhance retention and loyalty. Your key responsibilities include onboarding customers, assessing client health, mitigating churn, and collaborating with various teams to ensure customer success and satisfaction.

The Customer Service Representative will communicate with clients to ensure they are effectively using the Connecteam app, troubleshoot issues, and enhance customer satisfaction. Responsibilities include managing tickets, delivering fast service, educating clients, and providing feedback to the Customer Success team.