The Network Support Engineer will provide technical support to clients, troubleshoot issues related to Meraki products, and collaborate with cross-functional teams to ensure timely resolutions. The role involves diagnosing network-related problems and maintaining customer relationships while using technical skills effectively.

As a Network Support Engineer, you'll provide technical support for Meraki's products, troubleshoot complex network issues, collaborate with teams to resolve cases, and contribute to internal knowledge sharing. Key technologies include wireless access points and security appliances.

As a Security Incident Commander, you will monitor and respond to security incidents, lead investigations, and coordinate with various teams to ensure quick mobilization for high-severity situations. Responsibilities include writing SQL queries, conducting digital forensics, authoring response documentation, and refining security response processes to combat evolving threats.