Leads complex client implementations, system conversions, product integrations, and portfolio transitions. Defines scope, requirements, schedules, budgets, resources, governance, risks, and milestones while coordinating large cross-functional teams. Manages data conversions, vendor integrations, change control, issue resolution, client communications, executive reporting, billing, and post-implementation evaluation. Builds client relationships and ensures delivery quality, profitability, and customer satisfaction.

Implement and deploy Sentral school management software for clients by gathering requirements, configuring systems, coordinating data migration and integrations, conducting testing, troubleshooting issues, and supporting onboarding and go-live. The role delivers client training, documentation, and post-implementation support while coordinating with technical teams to tailor solutions and ensure successful adoption.

Design and execute manual and automated test strategies for Sentral and StudentPayPlus. Build and maintain Selenium-based frameworks, perform API and database testing (MSSQL, Cosmos DB), track defects, collaborate with product and development teams in Agile/CI/CD environments, and drive QA process improvements.