Teams at Algolia

Partner with customers to drive adoption of Algolia's search platform through technical onboarding, solution design, workshops, hands-on implementation, documentation, and cross-functional escalation to ensure long-term customer success.

The Technical Onboarding & Engagement Manager oversees complex customer implementations, ensuring successful project execution, risk management, and transition to customer success post-launch.

Manage a portfolio of APAC customers to drive adoption, retention, and expansion of Algolia. Build consultative relationships, run business reviews, coordinate with Solutions Architects and Sales, identify risks and upsell opportunities, document ROI, and act as the voice of the customer to improve product and processes.