Teams at Align Technology

Provides technical support for iTero software, web applications, and scanners through troubleshooting, remote assistance, ticket documentation, customer communication, training, and escalation. The role also maintains knowledge resources, supports quality processes, collaborates with internal teams and distributors, and identifies service improvements.

Manage and grow corporate accounts across North Taiwan, achieve sales and case targets, develop new business, and execute account strategies. Build relationships with corporate clients, organize health talks, onboard doctors, and collaborate with marketing to generate cases. Track performance and client activity in Salesforce, improve sales processes, maintain compliance, and support cross-functional growth initiatives.

Manages Vietnam accounting operations, including general ledger, journal entries, reconciliations, fixed assets, intercompany accounting, month-end close, financial reporting, tax returns, budgeting, audits, and compliance. Partners with business functions and the Finance Manager to analyze business cases, prepare financial simulations, support decision-making, and ensure accurate reporting under US GAAP, IFRS, and local regulations.