Teams at American Express Global Business Travel

Provides after-hours corporate travel support by advising clients, researching options, and booking domestic and international air, road, rail, and accommodation travel. Uses GDS platforms to manage reservations, follow travel policies, resolve issues, protect traveler information, and identify additional services. The role is fully remote, operates overnight and weekend shifts, and involves teamwork, mentoring, and proactive customer service.

Prospect for new B2B customers, conduct discovery, present and demonstrate business travel software and services, prepare proposals and RFP responses, negotiate contracts, close sales, and meet revenue targets. The role also coordinates customer onboarding, maintains prospect records, collaborates with internal teams, and builds relationships with senior decision makers. Travel of 25–50% is required, with remote work permitted.

Provide booking and advisory services for corporate domestic and international travel across air, rail, road and accommodation; use GDS platforms to research options, ensure policy compliance, resolve customer issues, and collaborate with team members to improve service and coach peers.