Jobs at AMP (amp.com.au)

First-line IT support handling incidents and service requests across applications, hardware, and networks. Triage tickets, onboard staff at the Tech Bar, contribute to knowledge base and service improvements, and work rotating shifts including evenings, weekends and on-call periods.

Support Key Account Managers to build and grow head-office relationships, execute partnership entitlements and account plans, coordinate events and post-event follow-up, manage administrative requests and tender responses, deliver SMA solutions with asset consultants, escalate issues, and assist project management to drive account growth and high NPS.

Lead governance of advice fee practices through advice file sampling, investigations, due diligence for adviser/licensee onboarding, committee management, AFSL attestations, policy maintenance, Trustee reporting, and continuous process and control improvements.

As a Senior Mobile Engineer, you'll design and build native mobile applications for both iOS and Android, enhancing the AMP Super mobile experience. You'll collaborate with various teams to deliver high-quality software, implement AI-enabled practices, and ensure optimal application performance and integration.

As a Senior Digital Engineer, you'll build AMP's next-gen digital platform with focus on APIs and cloud-native applications while enhancing engineering practices and collaboration in a fast-paced environment.

The Operations Lead manages operational stability, incident response, and infrastructure oversight for the Bank GO and Mobile platforms, ensuring high availability and customer satisfaction.

Lead quantitative design and modelling of equity protection and guaranteed investment products. Translate business objectives into implementable product structures, develop and validate stochastic pricing and hedging models, support model transition to production, produce technical documentation, conduct applied research, and provide technical review, mentoring and risk-aligned governance support.

Support delivery and optimisation of People Applications with a user-centred focus: manage Tier 2 requests, test and implement system changes, document processes and help content, provide data-driven insights, support change management, and engage stakeholders to improve employee experience and controls.

Lead Line 2 analytics, intelligence and governance reporting for financial crime risk. Improve detection effectiveness across AML/CTF, fraud, FATCA/CRS and ABC through SQL/Python analysis, transaction monitoring reviews, data quality challenge, risk profiling, regulatory reporting and stakeholder advisory to support remediation and oversight.

Provide Line 2 oversight and advisory for AML/CTF, Sanctions and FATCA/CRS. Maintain and enhance frameworks, interpret regulatory change (AUSTRAC), support escalations, governance, reporting, training and regulatory engagement to strengthen controls and compliance.

Lead financial crime intelligence to identify emerging threats, typologies and risk indicators. Translate intelligence into actionable insights for transaction monitoring, control uplift, customer risk advisory, and regulatory reporting. Engage industry and internal stakeholders, contribute to governance and committee reporting, and support AML/CTF, sanctions and FATCA compliance to strengthen detection and reduce regulatory exposure.

Provide Line 2 oversight of AMP's transaction monitoring framework. Maintain and uplift TMRA, translate typologies into scenarios and detection logic, review scenario design, thresholds and performance, identify gaps, support optimisation and control enhancements, and contribute to governance, reporting and regulatory-alignment across AML/CTF, fraud and scams risk.

Lead COO Strategy & Change to integrate strategy, transformation, risk and governance across the corporate centre. Drive enterprise prioritisation, delivery governance, AI and automation initiatives, and large cross-functional programs to realise commercial outcomes, cost optimisation, capital efficiency and risk reduction. Build and lead a high-performing team and act as the COO's strategic delegate for enterprise decision-making.

Lead AMP's enterprise AI risk program: shape governance, inventory, observability, assurance and reporting; embed AI risk controls across business, technology, data, security and risk; influence senior stakeholders and committees; uplift frameworks, policies and controls to meet regulatory obligations while enabling responsible innovation.

Lead design across OOH, digital, social and CRM channels, translating briefs into on-brand visual systems. Create production‑ready static and simple motion assets, ensure brand consistency in a regulated environment, and manage multiple briefs and stakeholders to deliver high-quality campaign work at pace.

Coordinate end-to-end social content production and workflows, create and optimise social-first content (video, copy, assets), manage asset delivery and versioning, support day-to-day community engagement with timely on-brand responses, maintain workflow visibility, quality control and flag risks.

Write clear, compelling copy that brings AMP’s brand to life across campaigns and channels. Turn complex business, product and regulatory concepts into simple customer-friendly messaging. Deliver end-to-end copy for brand, acquisition and lifecycle campaigns while upholding brand tone, quality and compliance, and partnering with designers and stakeholders to shape integrated work.

Produce and edit clear, compliant content for web, articles, FAQs and campaigns using AMP tone of voice. Use AI tools to draft and refine copy, support governance and approval workflows, and update/publish content across digital channels in collaboration with design and delivery teams.

Lead end-to-end planning and execution of integrated, brand-led campaigns across ATL, digital, social and content. Translate brand strategy into channel and media plans, direct creative and media agency partners, ensure consistent on-brand presence across channels, and analyse campaign performance to embed insights and improve brand effectiveness.

Deliver people analytics and reporting by developing and maintaining reporting pipelines, PowerBI dashboards, and data queries. Translate complex People data into actionable insights for stakeholders, provide tailored analytics support, and build business cases for AI application in People insights and reporting.