Jobs at Anthropic

Leads Australian data center capacity transactions from RFP and developer sourcing through lease execution. Responsibilities include negotiating term sheets and LOIs, coordinating legal, finance, engineering, network, and government stakeholders, managing timelines and risks, translating technical requirements into commercial agreements, advancing infrastructure projects to construction readiness, and developing scalable transaction processes. Requires extensive transaction, commercial real estate, infrastructure procurement, or data center leasing experience, with strong knowledge of Australian markets and complex negotiations.

Own and grow Anthropic’s ANZ partner portfolio across global and regional system integrators, consultancies, and AI boutiques. Build partner plans, enablement, co-selling motions, joint offerings, and partner-sourced pipeline. Track revenue and performance KPIs, support customer success and expansion, represent Anthropic at ecosystem events, and adapt global partnership strategies to ANZ markets, regulatory requirements, and industry needs.

Lead revenue strategy and operations for Australia and New Zealand, partnering with sales leadership on go-to-market planning, territory design, quota setting, forecasting, pipeline reviews, commercial governance, and regional performance. Analyze consumption, pipeline, and segment data to recommend actions, align cross-functional stakeholders, implement global programs, and support enterprise and government sales growth. The role requires hands-on Salesforce use, strong analytical judgment, and influence across teams without direct authority.

Develop technical partnerships with system integrators and cloud providers, create enterprise GenAI solutions and reference architectures, support strategic customer deals, lead technical enablement and developer events, troubleshoot complex issues, and provide product feedback. The role requires extensive customer-facing architecture experience, cloud expertise, familiarity with LLM tools, and strong communication skills.

Serve as a pre-sales technical advisor for enterprise customers across India and APAC, designing scalable Claude and LLM solutions. Translate business needs into architectures, guide API and Claude for Work integrations, develop evaluation frameworks, deliver technical content, and support customers from discovery through deployment. Collaborate with Sales, Product, and Engineering teams, share integration insights, and stay current with LLM developments while promoting safe and reliable AI adoption.

Provide technical support for Anthropic products, handling billing, account, and complex API issues. Investigate and resolve escalated user problems, support high-priority customers, participate in APAC pager duty, and collaborate with engineering and internal teams. Improve support processes, user satisfaction, and efficiency while creating technical resources and closing knowledge gaps. The role requires strong written communication, empathy, technical curiosity, ownership, and comfort working in a fast-changing environment.

Lead APAC go-to-market enablement for all field functions, building regional onboarding, practice-based learning, manager coaching, launch readiness, and feedback systems. Adapt global programs for APAC languages and cultures, measure behavioral impact, and partner with regional and global GTM leaders. The role requires creating a scalable enablement function, supporting sellers through AI-driven practice and coaching, and influencing stakeholders across markets.

Lead Anthropic’s go-to-market strategy for digital-native businesses and startups across Australia and New Zealand. Build and manage a regional sales team, own pipeline, forecasting, consumption targets, customer acquisition, and account expansion. Develop startup ecosystem relationships, partner with cloud providers, collaborate cross-functionally on localized offerings, and represent ANZ priorities globally. The role requires extensive technology sales leadership, startup ecosystem credibility, consumption-based sales experience, and the ability to communicate technical products to varied stakeholders.

Leads Anthropic’s APAC Customer Success organization across India, Japan, Korea, ASEAN, and ANZ. Builds and manages regional teams, defines localized CS strategy, and owns customer health, retention, expansion, adoption, and satisfaction. Partners with Sales, Product, Engineering, cloud partners, and systems integrators; represents the company with executive customers; establishes scalable processes; and incorporates APAC customer needs into global strategy and responsible AI deployment.

Build Anthropic’s relationships with communities surrounding Australian data centres across site selection, construction, and operations. Develop engagement strategies, coalitions, listening sessions, and community benefits; represent the company at public forums and media events; monitor local sentiment and political dynamics; coordinate charitable and economic development commitments; and create scalable engagement processes. The role partners with infrastructure, energy, sustainability, communications, policy, and real estate teams and requires travel up to 50% of the time.