Teams at Anthropic

Serve as a technical advisor helping customers design, prototype, evaluate, and deploy products powered by Claude and LLM APIs. Responsibilities include architecture guidance, customized pilots, evaluation suites, technical workshops, code reviews, cross-functional coordination, and sharing implementation insights with Product and Engineering. The role also involves customer travel, conference speaking, and technical writing focused on AI applications, safety, and reliability.

Leads Anthropic’s APAC Customer Success organization across India, Japan, Korea, ASEAN, and ANZ. Builds and manages regional teams, defines localized CS strategy, and owns customer health, retention, expansion, adoption, and satisfaction. Partners with Sales, Product, Engineering, cloud partners, and systems integrators; represents the company with executive customers; establishes scalable processes; and incorporates APAC customer needs into global strategy and responsible AI deployment.

Serve as primary employment counsel for APAC, advising People teams and business leaders across Japan, South Korea, Australia, Singapore, and India. Build legal infrastructure for market entry, workforce structuring, compensation, benefits, employee relations, disputes, privacy, and AI-related employment regulations. Develop scalable compliance templates, playbooks, training, and guidance while managing outside counsel and collaborating across time zones.