Jobs at Atlassian

Sell Jira Service Management to SMB customers by acting as an ITSM/ESM subject matter expert, driving solution sales, co-selling, upsell/cross-sell, building business cases, and collaborating with global sales teams to maximize customer value and capture market insights.

Responsible for driving revenue growth in the mid-market segment through prospecting, nurturing customer relationships, and collaborating with internal teams to provide tailored solutions.

Lead strategic engagement with high-value enterprise accounts to drive expansion, retention, and cloud migration. Build C-level relationships, create account and territory plans, negotiate contracts, collaborate with cross-functional and partner teams, forecast sales performance, and mentor junior sellers. Travel as needed to support customer relationships and industry events.

Lead APAC Deal Desk to shape and support complex Mid-Market, Enterprise, and Strategic deals. Own quote-to-cash processes, scale repeatable playbooks, partner with Sales, Finance, Legal and Product, leverage data/analytics to monitor performance, and drive automation and process improvements to accelerate deal cycles and improve commercial outcomes.

Manage a portfolio of Greater China (GCR) mid-market accounts from Australia: identify cloud-first opportunities, expand product usage, build executive relationships and channel partnerships, forecast sales, lead account teams, close deals, and provide customer feedback to product teams.

Lead and manage a team of Customer Success Architects to drive technical adoption of Atlassian Cloud, Strategy Collection, and AI solutions; develop global adoption strategy, launch programs and best practices, oversee implementations, collaborate cross-functionally, and act as executive sponsor for key accounts to maximize customer value.