Jobs at Atlassian

Design, build, and maintain scalable, high-performing frontend systems and user interfaces. Collaborate with engineers, designers, and managers to solve user problems; lead technical design, implementation, launches, code reviews, documentation, and complex fixes. Mentor engineers, contribute to frontend testing and release practices, and help deliver reliable software across Atlassian’s cloud product suite.

Manage retention and growth for complex enterprise customers across the Greater China Region. Own the customer lifecycle, account strategy, forecasting, renewals, expansions, upsells, and cross-sells. Partner with sales, services, channel, and customer success teams to execute strategic plans, navigate enterprise procurement and security workflows, and maintain customer health. The role requires fluent English and Mandarin, enterprise SaaS sales experience, strong CRM and forecasting skills, and familiarity with GCR business dynamics.

Design responsibilities and qualifications are not provided. The role is a Lead Product Designer focused on Jira at Atlassian, with flexible work-location options and potential eligibility for benefits, bonuses, commissions, and equity.

Design, develop, and own scalable big data and software solutions for Atlassian’s internal data platform. Collaborate with engineers and architects to ship features, uphold coding standards, and improve security, reliability, availability, performance, and operational excellence. Build and deploy services using distributed systems, cloud platforms, and big data technologies while applying data-driven problem solving.

Provides technical leadership for Atlassian’s Growth Monetization organization. Owns long-term architecture and technical evolution of distributed services, customer experiences, and experimentation platforms. Defines cross-team roadmaps, leads architectural initiatives and experimentation strategies, and ensures operational excellence across performance, reliability, observability, data safety, and security. The role includes hands-on incident and problem-solving leadership, technical reviews, mentoring senior and principal engineers, and driving product and engineering strategy across multiple teams.

Implements, operates, and improves enterprise security controls across identity, endpoints, cloud, SaaS, networks, and data. Builds automation using scripts, APIs, infrastructure-as-code, and CI/CD security checks. Supports IAM, endpoint protection, DLP, vendor risk assessments, physical access integrations, incident troubleshooting, and security operations. Partners with engineering, IT, legal, privacy, and business teams to deploy secure baselines, remediate risks, monitor control health, and improve enterprise security capabilities.

Implements and operates enterprise security controls across identity, endpoints, cloud, SaaS, networks, and data. Automates security workflows using scripts, APIs, infrastructure as code, and CI/CD checks. Maintains IAM, endpoint protection, DLP, device posture, and secure configuration baselines. Supports vendor risk reviews, insider-risk monitoring, physical access integrations, incident troubleshooting, on-call operations, documentation, and remediation of security gaps across corporate technology environments.

Lead regional security incident response for high-severity enterprise incidents, directing investigations, communications, coordination, and remediation. Build incident response tools, systems, playbooks, and programs; conduct exercises and post-incident reviews; mentor team members; collaborate across security teams; engage law enforcement and industry bodies; and produce threat intelligence. The role requires expertise across multiple security domains, cloud and network technologies, scripting, and incident response leadership.

Lead enterprise customers through AI adoption using Atlassian Rovo, from discovery and solution design through production deployment. Build Rovo agents, configure connectors, develop scalable engagement playbooks, enable internal teams, and translate customer feedback into product improvements. Partner with Product, Engineering, account teams, and Customer Success Managers to drive measurable adoption and business outcomes. The role involves up to 15% domestic and international travel.

Build and improve core AI and machine learning infrastructure enabling teams to develop, train, evaluate, deploy, and operate ML models and pipelines. Design scalable distributed systems, support end-to-end ML lifecycles, implement MLOps automation, collaborate with product engineering teams, lead projects from design through launch, review code, document solutions, and mentor junior engineers. Work may include dataset curation, LLM fine-tuning, model serving, monitoring, and generative AI systems.

Design, build, deploy, and operate agentic LLM harnesses powering Rovo AI features. Improve production model quality, reliability, and cost; develop evaluations, datasets, benchmarks, fine-tuning, and model-serving capabilities. Shape long-term LLM engineering direction, lead technical initiatives, influence stakeholders, guide virtual squads, and coach junior engineers.

Develop and launch large, complex software projects, making architectural decisions and addressing high-risk technical challenges. Lead code reviews, documentation, bug fixes, and company-wide engineering initiatives. Collaborate across teams, mentor junior engineers, and apply expertise in one or more programming languages while developing Java proficiency. The role emphasizes autonomy, customer impact, continuous learning, and technical leadership.

Lead complex backend engineering initiatives from technical design through launch. Design architectures, deliver solutions used across teams and products, resolve high-risk issues, establish code review and documentation standards, and influence company-wide technical decisions. Mentor engineers, evaluate performance and reliability trade-offs, and contribute to developer experience and productivity using modern cloud platforms, multiple programming languages, and CI/CD practices.