Atlassian Offices

Lead enterprise post-sales engagements for Atlassian’s Strategy Collection, including Jira Align, Focus, Talent, and Rovo. Conduct executive discovery, design solution adoption architectures, plan phased rollouts, establish governance, define value measures, and guide customers toward sustained operating-model adoption. Partner with cross-functional teams, create reusable playbooks, provide thought leadership, and translate customer feedback into product improvements. The role involves up to 15% domestic and international travel.

Manage retention and growth for complex enterprise customers across the Greater China Region. Own the customer lifecycle, account strategy, forecasting, renewals, expansions, upsells, and cross-sells. Partner with sales, services, channel, and customer success teams to execute strategic plans, navigate enterprise procurement and security workflows, and maintain customer health. The role requires fluent English and Mandarin, enterprise SaaS sales experience, strong CRM and forecasting skills, and familiarity with GCR business dynamics.

Design responsibilities and qualifications are not provided. The role is a Lead Product Designer focused on Jira at Atlassian, with flexible work-location options and potential eligibility for benefits, bonuses, commissions, and equity.