Teams at Australian Financial Complaints Authority (AFCA)

Create, edit and publish clear, accessible content across email, intranet, web, newsletters and presentations. Support communication plans and campaigns, partner with subject matter experts to simplify complex information, manage approvals and production timelines, measure communication effectiveness, and contribute to team planning and continuous improvement. Role is a 12-month contract with hybrid working.

Design, build and maintain scalable Azure-based data pipelines, lake/lakehouse and lakehouse architectures. Implement batch and streaming ETL, CI/CD, infrastructure-as-code, performance tuning, governance, and observability. Partner with analytics and AI teams to support analytics and ML workloads and ensure security, privacy and compliance.

Design and own end-to-end architecture for AFCA's Digital Experience Platform, translating customer and business needs into secure, scalable solutions. Lead architecture across channels, CMS, integrations, data and security; guide delivery teams, manage risks and technical debt, collaborate with vendors, and ensure regulatory compliance while evolving enterprise architecture standards.