Jobs at AustralianSuper

Provide high-quality administrative support to the Chief Financial Officer and Finance leadership team. Manage executive calendars, meetings, travel, invoices, purchase orders, credit cards, reconciliations, communications, presentations, board papers, events, and administrative processes. Handle confidential information, coordinate competing priorities, build stakeholder relationships, and improve sustainable administrative workflows across the Finance function.

Handles phone-based member complaints, resolves non-complex administration complaints, triages and allocates cases, and escalates complex or sensitive matters. The role ensures compliance with regulatory and fund requirements, identifies service and process improvements, and collaborates with internal teams and external stakeholders to improve member outcomes.

Lead second-line enterprise risk and compliance activities across Group Risk, including policy reviews, risk assessments, controls testing, monitoring, assurance, incident management, and risk reporting. Support risk transformation initiatives, embed revised frameworks and obligations management, prepare Power BI reports for senior governance forums, conduct workshops, and influence stakeholders across accountability lines. The role also supports regulatory interpretation, continuous improvement, and business-as-usual risk activities through December 2027.

Provide operational compliance support across the Member Domain by assessing processes, documentation, communications, incidents, and remediation materials against legislation and regulatory guidance. Identify and escalate compliance risks, maintain records, support controls and process improvements, and deliver practical guidance and training to stakeholders. The role requires strong knowledge of superannuation laws, risk and compliance frameworks, regulatory change, and operational compliance practices.

Manage assurance activities across AustralianSuper’s advice channels, including licensee due diligence, attestations, advice fee reviews, file audits, compliance assessments, incident remediation, risk monitoring, and stakeholder relationships. The role supports advice journey development and continuous improvement of the Advice Assurance Program while ensuring trustee obligations, legal requirements, ethical standards, and member interests are upheld.