Jobs at AustralianSuper

Manage and investigate complex insurance and claims incidents across Member Operations, coordinate internal and third-party resolution, perform root cause analysis, support remediation and communications, and use incident data to drive continuous improvement and reduce operational risk.

Lead daily compliance activities for the Investments domain, focusing on AML/KYC, sanctions screening, regulatory reporting and advisory, documentation, incident review, and enhancing compliance processes.

Lead Fund-wide FP&A delivering decision-ready insights, multi-year planning and quarterly forecasts. Oversee project financials, drive systems and process improvements (automation), lead and develop a small FP&A team, and partner with Finance Systems to inform strategic prioritisation and senior stakeholder decisions.

Support valuation oversight and delivery for unlisted infrastructure, private equity and private credit investments. Review independent valuations, perform internal valuations, draft valuation reports and memos, manage valuation controls, liaise with stakeholders and auditors, monitor asset performance, and coach junior staff to improve processes and governance.

Senior Business Analyst on a 12-month contract to gather and validate functional and non-functional requirements, map current and future processes, manage risks/dependencies, support business case and RFP activities, drive process improvements, support change integration, and engage stakeholders to deliver data privacy management enhancements.

Manage end-to-end contact centre incidents, coordinate investigations and remediation, support third-party providers, strengthen risk and control frameworks, partner with Risk/Audit/Fraud/Operations, monitor risk indicators, prepare post-incident reviews and governance reporting, and implement continuous improvement initiatives.

Support the CFO by running day-to-day CFO office operations, ensuring governance and coordination across Finance. Draft and quality-assure board/committee papers, provide technical finance input, track priorities and deliverables, surface risks, and coordinate leadership communications to enable executive decision-making and efficient Finance function delivery.

Review and assess a wide range of member-facing and marketing materials for regulatory compliance across superannuation and financial services. Provide guidance, training and breach support, maintain records, implement compliance processes, and work with stakeholders to deliver consistent, risk‑based outcomes.

Lead end-to-end digital guidance member journey: define product strategy and roadmaps, partner with cross-functional teams to design and deliver features, use data and customer insights to optimise performance, drive personalisation and engagement, and influence stakeholders to improve adoption and outcomes.