Teams at Cardinal Health

Supports sales and account management operations by resolving customer issues, maintaining account records, coordinating cross-functional teams, managing escalations, facilitating customer communications, auditing account setups, and producing customer reports. The role also contributes to process improvements, automated reporting, contractual service-level monitoring, and inquiry research while ensuring accurate, timely customer and account support.

Supports enterprise identity and access management by streamlining user provisioning, reviewing access and role mappings, performing segregation-of-duties checks, and ensuring compliant access controls. Partners with business, IT, and application teams to determine appropriate user access, resolve security-related issues, maintain documentation, improve process consistency, and identify automation opportunities.

Supports IT network and telecommunications operations by analyzing, maintaining, and troubleshooting LAN/WAN infrastructure, network hardware, telecommunications systems, and transmission equipment. Performs routine technical tasks, resolves identifiable network problems, supports limited-scope projects, follows established procedures, and develops competency under direct supervision.