Teams at Cisco

Manages strategic sales deals from structure through execution, including negotiating customer agreements, drafting business language, applying Cisco and Splunk buying programs, coordinating internal stakeholders, and maintaining transactional guardrails. Provides deal-structure training and enablement to sales teams while advising sales leadership. Requires strong communication, negotiation, problem-solving, analytical, and CRM skills in a fast-paced software enterprise environment.

Designs sizing architecture, frameworks, rules, and tooling that map Splunk customer workloads to infrastructure. Responsibilities include developing diagnostic tools, supporting capacity and instance certification work, troubleshooting distributed deployments across networking, operating systems, storage, and data pipelines, and assisting with high-visibility customer escalations. The role also participates in an on-call rotation and collaborates with globally distributed engineering and solutions architecture teams.

Drive customer adoption and measurable outcomes across the Cisco Meraki platform. Build high-touch adoption strategies, define success metrics, engage customer stakeholders, develop success plans, and collaborate with internal teams to deliver tailored solutions. The role advocates for customers, explains technical concepts, supports enablement, identifies growth opportunities, and fosters long-term adoption, loyalty, and value.