Teams at Citi

Establishes and maintains FIX connectivity between external clients and Citi gateways across equities, derivatives, and rates. Responsibilities include client onboarding and certification, legacy platform migration, troubleshooting, second-line support, requirements analysis, project coordination, production releases, and collaboration with business, development, QA, infrastructure, and support teams. The role requires expertise in FIX Protocol, electronic trading, market access, networking, and financial markets.

Manages application access requests, user entitlements, account creation, limit changes, approvals, and control records for internal and vendor systems. Coordinates with business, production support, and development teams to complete activities, prepares application reports, reviews procedures, supports escalations, and identifies process improvements and automation opportunities. The role also requires risk awareness, regulatory compliance, concise communication, and flexible hours during market-driven events.

Provides technology and production support for AU and NZ banking services, including payments, liquidity, trade, and investor and issuer services. The role manages operational resilience, regulatory compliance, business continuity, incidents, change governance, payment scheme approvals, clearing partner relationships, and third-party technology vendors. It requires expertise in local payment schemes, financial services platforms, ISO 20022, SWIFT messaging, APIs, operational risk, and regulated production environments.