Jobs at Clio

As a Customer Support Specialist, you will handle customer inquiries through various channels, advocate Clio's product value, troubleshoot technical issues, and contribute to service improvement.

Responsible for upselling and cross-selling Clio's legal solutions to existing customers in APAC. The role includes lead management, product demonstrations, collaboration with teams, and deal closures.

The Engineering Manager will lead a newly formed engineering team, addressing customer needs in the APAC region, while ensuring strong execution and team development in a SaaS environment.

As a Solution Specialist, you'll help scale Clio's Enterprise offering by delivering tailored demos, leading workshops, and shaping sales strategies. Your role is key in developing expertise in the Clio Operate platform and driving successful client engagements through technical fluency and storytelling.

As a Sales Development Manager, you will lead a team of BDRs and SDRs in driving pipeline growth and performance excellence through coaching, accountability, and collaboration with sales operations and stakeholders.

The Customer Support Specialist handles inbound customer requests, promotes product adoption, troubleshoots technical issues, and contributes to knowledge management and service delivery improvements.

Act as a customer-facing full‑stack engineer for Clio Operate APAC: troubleshoot 2nd/3rd-line escalations, build custom UI and C# server plugins, resolve full‑stack issues (UI to DB), create documentation and tutorials, partner with product, and help scale implementations across enterprise clients.