Jobs at Cloudflare

The Services Sales Manager develops and sells tailored professional services solutions for Cloudflare customers. Responsibilities include defining service requirements, leading discovery and scoping workshops, creating proposals and Statements of Work, demonstrating delivery capabilities, and collaborating with account, specialist sales, delivery, and global practice teams. The role focuses on growing professional services revenue and helping customers achieve technical and business outcomes through large-scale transformations.

Own regional data center vendor strategy and end-to-end colocation deals, including planning, RFPs, commercial negotiations, execution, vendor relationship management, QBRs, budgeting, spend review, and invoice approval. The role coordinates with legal, operations, capacity planning, network strategy, and security teams across multiple geographies to expand and optimize Cloudflare’s data center footprint.

Provides enterprise technical support for Cloudflare Application Services and Performance products. Diagnoses and resolves complex DNS, HTTP, networking, caching, SSL/TLS, IAM, load balancing, and edge delivery issues. Uses command-line, monitoring, observability, and scripting tools to investigate problems, collaborates with engineering and product teams on mitigations and improvements, and creates technical documentation. Requires customer-facing troubleshooting expertise with globally distributed CDN and reverse-proxy platforms.

Leads the global professional services practice for Cloudflare’s Developer Platform. Develops service offerings, packaged solutions, sales collateral, delivery frameworks, training, enablement, and marketing campaigns. Translates customer business challenges into developer-platform solutions, guides prototyping and implementation, and builds organizational expertise across Cloudflare technologies. Collaborates with services, sales, engineering, and executive stakeholders while supporting customers across APAC and attending periodic leadership meetings in Lisbon or Austin.

Lead technical presales, validation, demonstrations, architectural design, onboarding oversight, and customer expansion for Cloudflare enterprise solutions. Partner with account executives to map customer infrastructure to DNS, CDN, Zero Trust, security, and developer platform architectures. Own technical discovery, proof-of-concept planning, adoption strategy, QBRs, and revenue-aligned outcomes while advising engineering and executive stakeholders. Use AI automation to streamline technical workflows, documentation, and customer enablement.

Own territory growth across Australia’s digital native and startup segment by winning new customers and expanding existing accounts. Manage the full technology sales cycle, from prospecting and discovery through technical validation, negotiation, and close. Build relationships with founders, executives, engineering, infrastructure, and security leaders. Develop territory plans, maintain pipeline discipline, forecast accurately, leverage ecosystem partners, and support onboarding, adoption, and renewal activities.

Lead technical partner relationships across pre-sales and post-sales, driving Cloudflare One and AI adoption. Build partner technical champions, support solution architecture, proofs of concept, pipeline generation, and deal qualification. Develop joint managed security services, oversee delivery readiness, track performance metrics, and provide architectural guidance. Promote AI automation, gather product feedback, and collaborate cross-functionally to expand partner-influenced revenue.

Build and deploy production software and configurations within a strategic customer’s engineering organization using Cloudflare’s platform. Own technical success, participate in engineering rituals and incident response, drive platform adoption, influence product direction, and maintain relationships with senior technical leaders. The role requires broad full-stack and cloud expertise, operational maturity, systems-design ability, and regular on-site customer collaboration.

Create developer education content through documentation, videos, livestreams, talks, tutorials, and code. Represent developer feedback in product discussions, grow open-source communities, collaborate with ecosystem partners and maintainers, and work cross-functionally with engineering, product, and marketing teams. The role requires hands-on JavaScript or TypeScript coding, strong knowledge of the JavaScript ecosystem, developer community-building experience, and excellent written and verbal communication.

Manage and coach a presales Customer Engineering team in the ANZ region. Responsibilities include workload management, technical coaching, escalations, recruiting and onboarding, customer relationship management, cross-functional coordination, and supporting proof-of-concept win rates and sales quota achievement. The role partners closely with Sales, Product, Engineering, Customer Support, and Customer Success while maintaining team culture, performance, and development.

Build out and expand Cloudflare's global network by provisioning and maintaining datacenter hardware and network devices, performing remote server administration via IPMI/BMC, configuring network equipment, managing contractors, automating tasks with Python/Changie and agentic AI, creating SOPs/runbooks, and coordinating cross-connects and deployments.

Lead strategic enterprise sales across Hong Kong and Greater China, focusing on complex Cloudflare platform solutions for banking, financial services, media, healthcare, logistics, and mobility organizations. Responsibilities include exceeding multimillion-dollar quotas, managing strategic pipelines and forecasts, influencing CEOs and boards, shaping enterprise architectures, leading virtual teams, developing digital transformation partnerships, and innovating business models. Extensive travel across Hong Kong, Greater China, and Asia-Pacific is required.

Own the technical customer relationship from discovery through adoption, renewal, and expansion. Lead technical discovery, solution architecture, demonstrations, proofs of concept, onboarding, QBRs, and executive advisory across Cloudflare’s security, networking, and developer platforms. Carry a revenue-aligned quota, support cross-sell and upsell opportunities, and translate platform capabilities into business outcomes. Use AI agents and automation to streamline RFP responses, sandbox provisioning, and telemetry monitoring.

Lead strategic engagement for a portfolio of Melbourne enterprise accounts, build executive relationships, drive adoption of Cloudflare solutions (Security, Performance, Zero Trust, AI), collaborate with partners and cross-functional teams to close multi-year deals, and mentor peers while maintaining pipeline rigor and account plans.

Lead strategic sales engagements with Australian federal civilian agencies, driving Cloudflare platform adoption across APS entities. Build long-term relationships, develop territory and partner strategies, create multi-year account plans, manage pipeline and forecasting, and collaborate with technical teams to ensure onboarding, deployment, and expansion tied to measurable outcomes.