Teams at Cloudflare

Provide technical customer support for Cloudflare Developer Platform products, including Workers, Workers AI, Pages, KV, Stream, R2, D1, and Durable Objects. Troubleshoot HTTP, DNS, networking, web server, database, and internet technology issues through email, chat, phone, and virtual meetings. Collaborate with Technical Operations, resolve support tickets, communicate with customers, and continuously expand platform and troubleshooting expertise.

Maintain Cloudflare’s global data center network and operational availability across remote colocation facilities. Responsibilities include configuring network infrastructure, coordinating contractors and vendors, managing deployments and decommissions, creating SOPs and operational documentation, improving processes through automation and AI tools, supporting troubleshooting and root-cause analysis, and participating in a 24/7 on-call rotation. The role also involves basic program management, cross-functional collaboration, and limited travel.

The Services Sales Manager develops and sells tailored professional services solutions for Cloudflare customers. Responsibilities include defining service requirements, leading discovery and scoping workshops, creating proposals and Statements of Work, demonstrating delivery capabilities, and collaborating with account, specialist sales, delivery, and global practice teams. The role focuses on growing professional services revenue and helping customers achieve technical and business outcomes through large-scale transformations.