Jobs at CMC Markets

Lead organisational, process, and technology change across CMC Markets’ ANZ transformation programme and B2B white-label stockbroking platform initiatives. Responsibilities include impact assessments, integrated change planning, governance, communications, training, readiness, adoption, stakeholder engagement, risk management, and measuring sustainable improvements in a regulated financial-services environment.

Provides first- and second-line desktop support to internal users across Sydney offices. Responsibilities include preparing and deploying laptops and desktops, managing incidents and escalations, onboarding and offboarding employees, supporting video conferencing and remote work, documenting issues, maintaining service quality, and improving support processes. The role requires Windows, Intune, Microsoft 365, Autopilot, MacBook, and Jamf expertise, along with strong communication and multitasking skills.

Support paid search, social, and affiliate marketing campaigns across platforms including Google, Meta, Reddit, X, LinkedIn, Quantcast, and Microsoft. Responsibilities include campaign optimization, performance reporting, budget allocation processes, and stakeholder collaboration with Brand, Product, and Creative teams. The role offers hands-on development of performance marketing expertise within a fintech environment.

Provides legal, regulatory, commercial, and risk advice to CMC Markets’ CFD and stockbroking businesses across Australia and New Zealand. Responsibilities include contract negotiation, financial product disclosures, regulatory compliance, disputes, privacy, M&A, governance, external counsel management, stakeholder support, legal training, and mentoring legal team members.

Provides customer support for CMC Markets clients through phone, email, live chat, and messaging. The role involves representing the brand, resolving trading-related queries, enhancing client experiences, and supporting high customer satisfaction in a fast-paced call-center environment. Comprehensive training, including the RG146 Financial Regulatory qualification and trading-platform expertise, is provided.

Provides administrative and operational support to the ANZ Legal team in a regulated financial services environment. Responsibilities include managing inboxes, task registers, calendars, legal documents, filing, invoices, deadlines, confidential records, and coordination with external law firms and legal service providers. The role requires strong organization, communication, document management, attention to detail, and sound judgment when handling sensitive information.

Manages commercial litigation and disputes for CFD and stockbroking businesses across Australia and New Zealand. Advises on regulatory matters, ASIC and financial services issues, regulatory reform, marketing materials, contracts, and strategic legal projects. Works with external counsel, manages legal spend, provides practical guidance to stakeholders, and escalates key risks. Supervises and mentors junior lawyers while supporting the broader legal team.

Leads end-to-end business and technology projects across CMC Markets’ ANZ program. Defines scope, plans milestones, coordinates internal teams, vendors, and partners, manages risks and dependencies, oversees delivery, supports change adoption and rollout, and ensures compliance and stakeholder alignment. The role covers agile and waterfall projects involving technology, compliance, remediation, business change, and regulatory initiatives.

Develop, maintain, and enhance risk models, run stress and scenario analyses, and produce risk reports and dashboards. Monitor KRIs across CFD and stockbroking businesses, advise senior leaders, drive improvements in risk reporting and analytics, and collaborate with Dealing, Finance, Treasury, Compliance and senior management to support decision-making and project delivery.

Respond to client queries by phone, email, live chat, and messaging while delivering exceptional customer service. Represent CMC Markets as a brand ambassador, identify opportunities to improve client experience, and work rotating shifts between 7:30am and 8:00pm. The role includes comprehensive training in trading platforms and the RG146 Financial Regulatory qualification. Strong English and Mandarin communication skills, resilience, adaptability, and permanent Australian work eligibility are required.

Supports lifecycle marketing campaigns across email, SMS, push notifications, and in-platform channels for Australian and New Zealand customers. Builds and tests campaigns in Braze, supports automated customer journeys, manages audience segmentation and personalization, coordinates content and approvals, performs QA, assists with A/B testing, and reports campaign results. The role is designed for someone developing expertise in CRM and lifecycle marketing.

Convert warm-to-hot leads into active trading accounts, identify high-value clients, build prospective and existing client relationships, understand investment needs, and recommend relevant financial products and services. The role involves meeting sales and conversion targets, collaborating with Marketing and Premium Client Management, supporting onboarding, and maintaining a client-focused, professional approach.

Investigate and resolve complex customer complaints for online trading and investment services from start to finish, including AFCA escalations. Prepare well-reasoned written responses, work with Trading, Technology, Operations, Compliance, Legal and Risk, identify root causes, support governance and regulatory reporting, and recommend improvements to customer outcomes.

Lead BI engagement with stakeholders across Compliance, Risk, Finance and Operations. Translate complex requirements into data models, reports and ETL solutions using Snowflake/DBT and BI tools. Mentor team members, drive requirements framework, support ad-hoc and regulatory reporting, and promote self-service BI while ensuring data governance and delivery for trading platforms.

The Senior Software Engineer will develop and deliver high-quality code for stockbroking platforms, focusing on backend functionalities and integrating APIs while collaborating with stakeholders to align solutions with business objectives.

Join a 16-month graduate program as a contributing software engineer on trading technology squads. Build core software engineering skills, support Agile delivery and production, then progress to AI-native projects (prompt engineering, agent workflows, data/retrieval, knowledge bases, AI evaluation and governance). Learn trading platform operations while working on real business problems and emerging AI solutions.

Senior SRE role responsible for improving reliability, availability, and performance of large-scale .NET and TypeScript systems. Establish SLIs/SLOs, lead incident response and post-incident reviews, enhance observability (OpenTelemetry, metrics, logs, traces), automate operations, design IaC with Terraform, troubleshoot production issues, support CI/CD and capacity management, create runbooks, and participate in on-call rotation. Must maintain professional and regulatory training.