Teams at CMC Markets

Supports lifecycle marketing campaigns across email, SMS, push notifications, and in-platform channels for Australian and New Zealand customers. Builds and tests campaigns in Braze, supports automated customer journeys, manages audience segmentation and personalization, coordinates content and approvals, performs QA, assists with A/B testing, and reports campaign results. The role is designed for someone developing expertise in CRM and lifecycle marketing.

Provides desk-facing functional and technical support for options trading systems and derivatives workflows. Investigates incidents, configuration and data issues; supports releases, testing, documentation and business-as-usual processes. Develops and maintains tactical Python scripts, operational tools and automation under guidance. Works closely with traders, quants, operations and technology teams to translate business needs into workflow improvements and resolve business-critical issues quickly.

Performs manual QA testing for C#/.NET applications deployed on AWS, covering backend services, SQL Server data validation, and JavaScript web interfaces. Responsibilities include test planning, test data preparation, script execution, defect tracking, regression testing, usability and performance testing, release management, and test reporting. Collaborates with developers and stakeholders in an Agile, fast-release environment to ensure reliable software delivery.