Jobs at Cochlear

Leads digital campaign optimisation by establishing setup, metadata, tagging, measurement, and reporting standards. Translates analytics into actionable marketing recommendations, improves dashboard and data adoption, trains teams, resolves issues, and drives continuous improvement. Partners globally with analytics, MarTech, IT, journey production, and regional marketing stakeholders to strengthen campaign effectiveness and operational consistency.

Manage APAC logistics operations, including warehousing, inventory control, returns, distribution, freight-provider relationships, resource planning, and service administration. Implement policies, KPIs, and continuous-improvement initiatives across Sydney operations and seven APAC distribution organizations. Develop logistics strategies, optimize processes using ERP and logistics technology, manage external partners, and coach the logistics team to support regional growth and customer-service objectives.

Leads global market access workstreams for Cochlear’s hearing solutions, assessing payer systems, reimbursement pathways, funding models, coding requirements, and market dynamics. Develops payer insights, access tools, value propositions, and commercial recommendations supporting launch readiness and adoption across international markets. Partners with commercial, clinical, regional, and market development teams, while engaging external payers, reimbursement bodies, and HTA organizations.

Lead systems engineering for sound processor product development: define architectures and requirements, drive system-level design and feature development, ensure requirement traceability, support regulatory submissions, and provide technical leadership across cross-functional teams.

Owns site-level Manufacturing Execution System implementation, configuration, support, validation, and continuous improvement. Serves as the functional MES SME, translating manufacturing and quality needs into system requirements, managing master data, coordinating training and change initiatives, troubleshooting issues, and monitoring performance. Leads implementation projects, testing, compliance documentation, stakeholder communications, and cross-functional collaboration with manufacturing, logistics, quality, engineering, and IT/OT teams.

Provide expert employment and industrial relations advice across Australian operations, interpret Awards and legislation, lead wage compliance and governance frameworks, manage complex investigations and ER/IR projects, support legislative and enterprise bargaining changes, and build relationships with senior leaders and unions.

Provide practical legal advice to business stakeholders; review advertising, marketing and consumer law; draft, review and negotiate commercial agreements; support disputes, IP and product liability matters; develop legal templates and knowledge resources; drive continuous improvement and adoption of AI/technology within the legal function.

Territory-focused Account Manager supporting ENT surgeons and audiologists to drive Cochlear implant adoption. Responsibilities include achieving sales targets, delivering clinical and surgical support during procedures, providing training and education, managing customer relationships, maintaining CRM data (Salesforce), and partnering cross-functionally to deliver programs and market insights.

Lead deployment of automation solutions in a regulated medical device manufacturing environment. Develop ERS, drive validation (IQ/OQ/PQ), optimize yield via data analysis and PFMEA, collaborate with vendors on robotics and machine vision, support NPI, technology transfer and continuous improvement.

Lead design, deployment, and embedment of core Manufacturing Business Systems across Cochlear's global manufacturing network. Translate strategy into scalable operating systems, lead cross-functional working groups, manage programs and roadmaps, apply systems thinking, and integrate change management to sustain Operational Excellence.

Provide specialist employee relations and people advisory services across complex matters (investigations, performance, conduct, grievances), support organisational change, partner with leaders in a unionised environment, deliver global mobility/visa guidance, drive people-process improvements, and use data to inform proactive people strategies.