Teams at Cresta

As a Strategic Sales Director, you will lead sales efforts, develop relationships with key executives, and drive significant transactions in Australia.

Own technical execution of customer integrations across APAC: design, build, deploy, test, and maintain Cresta integrations with contact center voice, chat, and digital platforms while partnering with CSMs, Solution Architects, and Engineering to resolve issues and scale implementations.

Lead end-to-end conversational AI delivery across APAC: design, build, deploy, and optimize virtual and agent-assist models. Manage customer implementations, define solutions, drive stakeholder alignment, tune model performance, and enable customers to self-serve using Cresta Opera. Establish regional best practices and collaborate cross-functionally to scale Cresta's conversational solutions.